Credit Control Manager

As a 100% Kiwi-owned and operated company with over 200 dedicated employees. Green Gorilla operates New Zealand's largest commercial, industrial, construction, and demolition resource recovery facility, supported by a network of transfer stations. Their positive environmental impact is expanding across New Zealand, with exciting projects underway in the Waikato and Bay of Plenty as they continue to offer comprehensive recycling and waste solutions to their customers.

The Credit Control Manager role is an exceptional opportunity to contribute to the financial future of a business deeply committed to sustainability, diversity, and community investment. You'll collaborate with passionate professionals dedicated to making a tangible difference, all while enjoying a workplace that prioritises flexibility, personal development, and long-term career satisfaction.

What you'll do:

• Lead and support a team of three, setting clear goals and providing coaching, feedback, and development opportunities.
• Foster a positive, inclusive, and accountable team culture, working collaboratively with Operations, IT, and Commercial teams to ensure credit processes meet business needs.
• Manage credit risk, debtor accounts, and overdue balances to optimise cash flow and minimise bad debt.
• Oversee debt collection activities and resolve customer disputes promptly and professionally.
• Provide regular debtor performance reports and insights to the CFO and Executive Leadership Team.
• Partner with Commercial, Customer Service, and Finance teams to align on customer and credit strategies.
• Build strong, professional relationships with customers to support timely payments.
• Identify and implement process improvements across credit control operations.
• Contribute to finance projects, system upgrades, and initiatives that enhance efficiency and performance.
• Maintain robust credit control policies, systems, and data governance to ensure compliance with legal and internal requirements.
• Prepare credit risk reports and recommend actions to mitigate exposure.

What you bring:

• Proven experience in credit control, debt collection, and credit risk management.
• Strong leadership skills with the ability to manage, motivate, and develop a small team.
• Sound knowledge of New Zealand credit and employment legislation.
• Skilled in financial reporting, analysis, and data-driven decision making.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Highly organised with strong problem-solving skills and attention to detail.
• Resilient, proactive, and able to work effectively in a fast-paced environment.

What's next:

If you are ready to take your place at the heart of New Zealand’s green revolution, while advancing your career among passionate professionals, the Credit Control Manager role could be a great next step for you.

Apply today by clicking on the link provided; don’t miss out on joining Green Gorilla’s inspiring journey towards a more sustainable future.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Willy McBride on +6493747331.