Senior Change Manager

Reporting to the Workstream Manager for the Digital Blueprint Programme, the Senior Change/Communications Manager will be providing programme level support which will contribute towards the programme’s outcomes.

• Identify the risks to change and develop mitigation strategies
• Support the development of communications relevant to the change initiatives
• Work closely with the Core Business Groups and help them prepare for change. Assess change readiness across key stakeholder groups
• Develop metrics to measure the success of change activities
• Identify and document a process which monitors change activities, level of uptake, speed of adoption and ensures that change is embedded within individual Business Groups
• Work with/support other Change Managers within the programme to ensure coordinated approach to change management and communications
• Lead the development of a programme level communication strategy and plan
• Develop approaches for addressing resistance to change
• Assist in developing standardised processes for Business Groups as required
• Complete impact assessments that highlight the change from current state to future state
• Position details:
• We are looking for a Senior Change/Communications Manager with the following Skills & Experience:
• Experience leading Change Management across Government including technology enablement and business capability uplift programmes
• Experience and knowledge of change management principles, methodologies, and tools
• Well-developed skills in presenting to senior level governance forums, including preparation of high-quality senior level papers
• Ability to absorb and analyse high volumes of information, including technical information
• Capable of developing alternative pathways to achieving outcomes
• Considerable experience in working across multi-stream projects within a Digital Programme of work
• Strong Influencing and relationship management skills, with the ability to create and encourage a motivated environment
• Acute business acumen and understanding of organizational issues and challenges
• Highly developed communication skills to inform, persuade and influence
• Considerable experience in managing a wide range of stakeholders with varied views, and a demonstrated ability to balance project needs and deliverables with agency impacts
• An in-depth understanding of the Public Sector environment and a demonstrated understanding of policy and legislative processes, including Government decision-making and operating procedures
• Expert knowledge and experience with change management approaches, tools, and phases of the project lifecycle
• Experience in developing programme level communications and change plans
• Experience preparing information for senior executives and ministers
• The candidate should have the following qualifications:
• Change management certification or designation desired
• Tertiary qualification, or degree, in related business discipline is desirable or extensive and comparable relevant experience