Head of Programme Delivery

An exciting opportunity has arisen for a Head of Programme Delivery to join a leading charity. You will drive programme governance, operational efficiency, and community service delivery across Aotearoa. As a key SLT member, you will lead strategic execution, oversee multi-site operations, and mentor a high-performing team dedicated to strengthening community outcomes. This sits at the $120k-$140k mark (+ Vehicle) but can be negotiable on experience.

Our client is a national charitable trust dedicated to creating tangible social impact in Aotearoa. They offer a collaborative and fast-paced environment where innovation, stakeholder engagement, and operational excellence drive their mission. With a clear pathway for career progression, this is an opportunity to take on a leadership role with sector-wide influence.

Key Responsibilities:

• Oversee operational budgets, resource planning, and regulatory compliance to ensure financial sustainability.
• Provide strong, hands-on leadership, empowering a team of programme managers, regional coordinators, and warehouse staff.
• Ensure seamless execution of five large-scale nationwide programmes, optimizing logistics, service delivery, and operational frameworks.
• Develop and maintain key partnerships with schools, community leaders, government agencies, and charitable partners.
• Drive best-practice health and safety protocols, ensuring full compliance across warehousing and field operations.

What You Bring:

• A strong background in operations, programme management, or service delivery, ideally within the charity, NGO, or public sector.
• Proven experience leading large, multi-disciplinary teams in a high-volume operational setting.
• Knowledge of supply chain logistics, inventory management, and warehouse operations.
• A mentorship-driven leadership approach, fostering professional growth and team cohesion.
• Understanding of equity-focused initiatives and challenges faced by marginalized communities, particularly Māori and Pasifika.
• Strong problem-solving and change management skills, with the confidence to streamline processes and improve efficiencies.
• A proactive, solutions-oriented mindset with the ability to navigate tight deadlines and competing priorities.
• Willingness to travel nationwide for on-site programme oversight (expenses covered).

What They Offer:

• The chance to play a key role in scaling a high-impact, values-driven organisation.
• Flexible working conditions that respect your whānau, community, and personal commitments.
• A supportive and accessible leadership team, including the CEO and Trust Chair.
• A diverse network of volunteers, corporate sponsors, media partners, and government stakeholders to collaborate with.
• An opportunity to help build a kinder, more equitable New Zealand.

What’s Next?
Ready to make a difference? Apply now!

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Connor Muirhead on +64 9 374 7315.