An exciting opportunity to join a well-known media company with a great culture. You will be responsible for evaluating and designing customer journeys in a collaborative way over all platforms.

Overview of the company

A constantly evolving household name with a thriving digital department. Operating in a dynamic and fast-paced industry, this company is aware of the importance of investing in its people and products to promote further growth both internally and externally. All about Agile, teams work in a Spotify-like squad model.

About the role:

Reporting to the GM of Product, you be a generalist of sorts – touching on UX,UI, and CX in this role. A true understanding of customer empathy is key. You will be responsible for stakeholder interaction, running workshops, customer journeys, prototyping, wireframing, forming design solutions, and user testing.

Key Responsibilities:

• Observing and engaging with the consumer to understand experiences and motivations – analysing large amounts of data.
• Working collaboratively on leading divergent and convergent workshops, documenting and archiving outputs of these.
• Producing UI designs, consumer journeys, interaction models, workflow, information architecture, schematics, wireframes, and interaction/functional specs.
• Building prototypes, identifying and define metrics that concepts will be evaluated against, documenting and validating testing findings.

Key Requirements:

• 2+ years CX, UX, or UI experience, preferably in the media industry.
• Familiarity with tools such as Sketch, InVision, Adobe Suite etc.
• Great communication and stakeholder interaction skills.
• Comfortable in an Agile environment.

Career opportunities / selling points

An amazing opportunity for a driven leader with a can-do attitude and a customer-focussed mindset to bring the best experiences possible to the consumer.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Maia Alexandra on 09 374 7346.