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Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.
Exclusive Recruitment Partners
Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.
Learn moreTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreNew Zealand’s leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Read moreRecruitment outsourcing
Talent advisory
Additional services
Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesKia ora. For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters New Zealand
Learn moreTruly global and proudly local, we’ve been serving New Zealand for over 25 years with offices in Auckland, Christchurch and Wellington.
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Our locations
Our client is seeking a dedicated and knowledgeable EUC Engineer to join their team in Auckland. This role is integral to ensuring that IT Technology within the organisation is supported by a specialist who can deliver high-quality service and solutions to all stakeholders. The successful candidate will be a self-starter, capable of managing conflicting priorities and delivering on each occasion.
What you'll do:
As an EUC Engineer, you will play a crucial role in supporting executives and the business team located within the support offices in Mt Wellington. You will also be responsible for ensuring the availability of service to over 500+ locations in Australia, New Zealand. Your passion for IT, exceptional customer service skills, and ability to work across technology boundaries will be key to your success in this role.
Manage engagement with technical operation leads located in Australia
Coordinate execution of project tasks with support from Technical Leads and Project Managers
Deliver weekly updates on support provided and progress
Ensure support office IT services are well maintained and operational
Provide priority assistance for on-site support at GPC and Motion Support Office
Manage IT Asset within the business and ensure compliance with standards
Maintain a strong focus on effective delivery of service to variable business units
What you bring:
The ideal EUC Engineer will bring a wealth of experience from an IT Support Role with multiple disciplines. Your proficiency in time & priority management, coupled with your expert knowledge in Active Directory and application patching via SCCM & Intune will be invaluable. Experience within a corporate Mac environment, asset management & tracking, and supporting remote handheld devices will further enhance your success in this role. Your excellent knowledge of Windows 11 Operating system & corporate applications, along with your expertise in creating knowledge base articles & keeping documentation, will be highly regarded.
Graduate diploma in Information Technology or equivalent
5+ years’ experience working in an IT Support Role with multiple disciplines
Proficient in time & priority management
Skilled in the use of Service Now for IT Service Management
Expert knowledge in Active Directory (Users, Groups, Policy)
Proficient in application patching and deployment via SCCM & Intune (BigFix experience desired)
Experience within a corporate Mac environment
Experience with asset management & tracking within corporate environment
Experience supporting remote handheld devices (Zebra, Honeywell)
Experience supporting office & store printer functionality
Experience in 0365 service management (Email, Teams & Office Apps)
Excellent knowledge of Windows 11 Operating system & corporate applications
Expert in creation of knowledge base articles & keeping documentation
What sets this company apart:
Our client offers a range of benefits including staff discounts across various companies, private health insurance discounts, an employee assistance program, and a highly safety conscious work environment. They proactively support their working parents in a variety of meaningful ways, including a parental leave top-up allowance. They also offer paid volunteer leave allowing you to give back to your chosen charity/community organisation. Additionally, they provide access to their exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and their employee recognition program.
What's next:
Ready to take the next step in your IT career? Apply today!
Apply Today by clicking on the link provided!
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Sam Palmer on 09 374 7300.
About the job
Contract Type: FULL_TIME
Specialism: Information Technology
Focus: Support
Industry: IT
Salary: Negotiable
Workplace Type: Hybrid
Experience Level: Associate
Location: Auckland
FULL_TIMEJob Reference: 2013570/001
Date posted: 18 October 2024
Consultant: Sam Palmer
auckland information-technology/support 2024-10-18 2024-12-17 it Auckland Auckland NZ Robert Walters https://www.robertwalters.co.nz https://www.robertwalters.co.nz/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.