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Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.
Exclusive Recruitment Partners
Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.
Learn moreTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreNew Zealand’s leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Read moreOutsourcing
Talent advisory
Whether you’re seeking to hire talent or seeking a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesKia ora. For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters New Zealand
Learn moreTruly global and proudly local, we’ve been serving New Zealand for over 25 years with offices in Auckland, Christchurch and Wellington.
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Our client is seeking a Product Specialist to become an internal Subject Matter Expert (SME) for one or many areas of their service.
This role requires a deep understanding of the 'why' behind these areas, and the ability to be the go-to person for that specialist knowledge. The successful candidate will collaborate with others to maintain and manage the backlog of potential changes/improvements in those areas, working with key stakeholders from around the business to facilitate prioritisation decisions.
• Become an internal SME for one or many areas of service
• Collaborate with others to manage potential changes/improvements
• Work within a delivery squad to plan and incrementally deliver changes
What you'll do:
As a Product Specialist, your role will involve being the internal SME for one or many areas of our client's service. You will work closely with other team members to maintain and manage the backlog of potential changes/improvements in those areas. Your role will also involve working within a delivery squad to plan and incrementally deliver those changes. You will monitor and measure the internal and external customer impacts of those changes over time. Additionally, you will contribute to right-sized documentation for areas of service, documenting your knowledge, key decisions, dependencies and target outcomes.
• Being the internal SME for one or many areas of service
• Collaborating with others to maintain and manage the backlog of potential changes/improvements
• Working within a delivery squad to plan and incrementally deliver changes
• Monitoring and measuring the internal and external customer impacts of those changes
• Contributing to right-sized documentation for areas of service
• Continually analysing data, trends and wider business insights
• Following internal best-practices to build, measure and learn at pace
• Regularly engaging with internal and external users to understand their priorities
What you bring:
The ideal candidate for this Product Specialist role brings a deep understanding of product/service area(s), along with the ability to collaborate effectively with others. Experience working within a delivery squad or similar team structure is essential. You should have experience monitoring and measuring customer impacts of changes, as well as creating right-sized documentation for product/service areas.
• Someone with 1+ years with experience as a BA (Looking for a career change)
• Experience working within a bank/financial organisation highly preferred
• Deep understanding of product/service area(s)
• Ability to collaborate effectively with others
• Experience working within a delivery squad or similar team structure
• Ability to monitor and measure customer impacts of changes
• Experience in creating right-sized documentation for product/service areas
• Strong data analysis skills
About the job
Contract Type: FULL_TIME
Specialism: Information Technology
Focus: Support
Industry: IT
Salary: $90,000 - $100,000 per annum + plus benefits
Workplace Type: On-site
Experience Level: Entry Level
Location: Wellington
FULL_TIMEJob Reference: 2033540/001
Date posted: 22 January 2025
Consultant: Tom Mulvey
wellington information-technology/support 2025-01-22 2025-03-23 it Wellington Wellington Wellington NZ NZD 90000 100000 100000 YEAR Robert Walters https://www.robertwalters.co.nz https://www.robertwalters.co.nz/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.