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Jobs

Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive Recruitment Partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
Services

New Zealand’s leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more
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Technical Support

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This Technical support role is responsible for advanced support requests meeting SLA’s and delivering technical support outcomes.

THIS ROLE IS OPEN TO CANDIDATES WHO ARE

  • Recent graduates with skills in the automotive electrician space OR
  • Have technology support expereince with vehicle electronics interest/experience OR
  • Electrical enigeering graduates with an interest in the technology space


PERFORMANCE OBJECTIVES

  • Complete Tier 2 service requests within contractual timeframes to ensure 0 breaches
  • Complete assigned projects to support business improvement within agreed timeframes and budgets
  • Provide internal and external stakeholder with required information on product performance
  • Ensure up to date Product Knowledge

RESPONSIBILITIES

  • Support clients with Tier 2 support to ensure continuous service
  • Identify recurring SR’s, raise awareness, conduct investigations, and generate solutions to drive continuous improvement
  • Complete assigned projects including identifying and analysing problems, generating project plans and solutions, and then implementing as directed
  • Manage the SIMS requirements in line with client requirements
  • Other duties as required

EXPERIENCE/SKILLS

  • Project management
  • Excellent prioritisation skills
  • Computer programming/ Automotive electronics experience
  • Excellent attention to detail

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Henry Deans on +64 4 471 9700.

Contract Type: FULL_TIME

Specialism: Information Technology

Focus: Support

Industry: Telecommunications

Salary: Negotiable

Workplace Type: On-site

Experience Level: Entry Level

Language: English - Basic Working

Second Language: English - Basic Working

Location: Wellington

Job Reference: 1923220/001

Date posted: 4 February 2025

Consultant: Henry Deans

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