Director, Quality, Risk, and Performance

A purpose-led housing organisation is seeking a Director of Quality, Risk and Performance to lead and strengthen its quality, risk, health & safety, and performance capability.

This is a senior, hands-on role suited to someone who enjoys influencing change, refining systems, and embedding good practice in a non-corporate, community-focused environment.

Reporting to the Chief Executive, the role leads a newly established function with responsibility for integrated management systems, compliance, and organisational performance. While core systems are already in place and certified, the focus is on lifting consistency, insight, and impact across the organisation.

Key Responsibilities:

• Leading the ongoing development and improvement of an integrated Business Management System aligned with ISO 9001, ISO 45001, and ISO 14001.
• Providing practical leadership across quality, risk, performance, and health & safety, including PCBU responsibilities.
• Managing a small specialist team and supporting the development of new roles within the function.
• Leading internal and external audits and maintaining certification.
• Analysing data and trends to inform decision-making and continuous improvement.
• Influencing leaders and teams to embed compliance and good practice without relying on directive authority.
• Building effective relationships with iwi/Māori partners, government agencies, contractors, and key stakeholders.

What You’ll Bring:

• Senior experience in quality, risk, health & safety, or performance leadership within a regulated or operational environment.
• Strong working knowledge of ISO-aligned systems, with a pragmatic, outcome-focused approach.
• Confidence operating in real-world health & safety contexts involving physical assets, contractors, and behavioural risk.
• Proven ability to lead change, influence stakeholders, and provide a firm but collaborative steer.
• Strong analytical capability and comfort working in a small, evolving organisation where leaders are expected to be hands-on.
• A relevant tertiary qualification is desired.

Why Join?

This is an opportunity to build on solid foundations and help shape the future of a values-driven organisation delivering meaningful community outcomes. Benefits include a four-day working week.

Interested? Get in touch today.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Sarah Mowbray on +64 4 471 9723.