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Jobs

Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.

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Senior Technical Claims Advisor - Financial Lines/Liability

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An exciting opportunity has arisen for a Senior Technical Claims Advisor specialising in Financial Lines and Liability. This role is based in the vibrant heart of Auckland CBD, offering a competitive salary range between $120,000-$140,000. The successful candidate will be part of an inclusive team that values customer focus, technical expertise, and accountability. This role offers the chance to utilise your skills in a fast-paced environment where you can make a real difference.

What you'll do:

As a Senior Technical Claims Advisor, you will play a pivotal role in delivering superior claims service. Your day-to-day responsibilities will include interpreting basic policy coverages, determining if coverages apply to claims submitted, setting reserves, authorising payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements. You will also have the opportunity to mentor junior staff as required.

  • Maintain current knowledge of insurance guidelines and policy changes and modifications
  • Identify any issues and/or anomalies that are non-compliant with regards to policy and procedures and resolve and/or escalate where required
  • Maintain good client relationships with the insured, agents, service providers and the general public
  • Respond to client requests in accordance with service standards
  • Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
  • Receiving, recording and processing all incoming insurance claims for assigned area


What you bring:

The ideal candidate for this Senior Technical Claims Advisor role will bring a wealth of experience from the insurance sector. With at least three years' experience under your belt, you'll have developed strong organisational and communication skills. Your analytical thinking will aid you in interpreting policy coverages while your negotiation skills will ensure claims are settled in the most cost-effective manner. A fundamental understanding of the insurance industry and claims processes is essential for this role.

  • Minimum of 3 years relevant experience in insurance
  • Strong organisational and communication skills
  • Analytical thinking and negotiation skills
  • Fundamental knowledge of insurance industry and claims processes
  • Competency in relevant Claims Systems
  • Relevant tertiary or industry qualifications


What sets this company apart:

This company prides itself on its unique cultural DNA which interlinks seven cultural elements: customer-focus, technical expertise, inclusivity, fast-paced environment, courage, accountability, and teamwork. They believe it's not just what they do that matters, but how they do it that makes the difference. They expect all employees to role model and inspire the right behaviours that link to their cultural elements.

What's next:

Ready to take the next step in your career? Don't miss out on this exciting opportunity!

Apply today by clicking on the link. We can't wait to hear from you!

Contract Type: FULL_TIME

Specialism: Risk/Compliance

Focus: Insurance

Industry: Insurance

Salary: Attactive Package +WFH arrangements

Workplace Type: No

Location: Auckland

Job Reference: 1965120/001

Date posted: 21 April 2024

Consultant: Ettienne Erasmus

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