Salary Competitive Salary + Bonus
Consultant Kate Corkery
Date posted 5 April 20192019-04-16 2019-06-04 call-centre-and-customer-service Auckland Auckland NZ NZD 70000 80000 80000 YEAR Robert Walters https://www.robertwalters.co.nz
We are looking for a strong team leader that wants to help grow and develop a small team to great heights.
An exciting role has opened up to work in a leading NZ owned and operated company with great values and a supportive team culture. This is an opportunity for you to make your mark, lead a team and assist kiwi businesses small and large find the best solutions possible.
In this customer orientated role you will be leading a team to deliver effective and efficient solutions to a portfolio of clients. You will play a critical part in the improvement and innovation of processes, ensuring the best possible service and delivery to clients. You will also demonstrate leadership in driving performance, culture and initiatives across your team and the company.
• Managing the team to ensure timely responses to enquiries
• Ensure the operations processes are delivered efficiently & effectively
• Process client transactions & reviewing quotes
• Ownership, development& improvement of company processes
• 1-2 years’ team leader or management experience
• A passion for customer service and people development
• Strong commercial acumen and numerical ability
• Excellent written & verbal communication skills
• Strong attention to detail and process
• Positive, can-do attitude
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Kate Corkery on 09 374 7344.