Practice Manager

Gilbert Walker, a leading advisory and dispute resolution law firm in Auckland, is seeking an experienced and motivated Practice Manager. This is a fantastic opportunity to join a collaborative and inclusive team where your organisational skills, attention to detail, and ability to manage people and processes will be highly valued.

As Practice Manager, you’ll play a key role in working closely with the Partners to liaise with the firm’s IT and other suppliers, compliance, HR processes, business development support, and office administration.

Your Role

In this dynamic position, you’ll oversee key operational areas such as liaising with and managing key suppliers, compliance, HR administration, and supporting business development initiatives. From liaising with technology providers to onboarding new staff or preparing reports for Partners, your ability to manage competing priorities will be essential. Your contributions will help create an efficient workplace where everyone can thrive.

Key Responsibilities:

• Manage IT: Liaise with IT partners, co-ordinate support, oversee cloud-based software updates, user accounts (O365, Actionstep), cybersecurity measures, and integration of new technologies like AI.
• Manage compliance: Administer AML/CFT requirements including due diligence checks, reporting obligations, audits, and training sessions.
• Support HR processes: Facilitate onboarding/offboarding, recruitment tasks (ads/interviews), performance reviews, and maintain training records.
• Assist business development: Coordinate LinkedIn posts, website updates, directory submissions, analytics reports for partners’ meetings.
• Oversee office management: Handle supplier contracts, insurance renewals, property maintenance coordination, subscriptions and general workflow assistance.

What You Bring

You have proven experience in practice or office management within professional services (ideally legal). You’re skilled in coordinating external suppliers including IT partners, compliance monitoring, HR processes, and business operations. Organised and detail-oriented with excellent interpersonal skills, you thrive in collaborative environments.

Skills & Experience:

• Experience in office/practice management within professional services.
• Strong understanding of cloud-based systems and cybersecurity protocols.
• Knowledge of AML/CFT compliance requirements.
• Excellent communication skills for onboarding/recruitment tasks.
• Ability to support business development activities like social media updates or directory submissions.
• Strong organisational skills for managing supplier contracts/insurance/property maintenance.

Why Gilbert Walker?

Gilbert Walker is one of Auckland’s leading commercial litigation law firms thanks to its impressive client portfolio and inclusive workplace culture. At Gilbert Walker you will be part of a small and high-performing team, where your contributions truly matter.

Ready to Make an Impact?
If you’re ready for a rewarding challenge in a welcoming team environment where your expertise will make a real difference—apply now!

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Eden Crenfeldt-Smith on +6493747368.