Digital Content Specialist

As a Digital Content Specialist, you will play an integral part in migrating website content to a new platform. Your day-to-day activities will involve close collaboration with various teams as you analyse existing materials, identify areas for improvement, and implement changes that enhance both usability and business outcomes.

What you'll do:

This is a delivery focused contract where you’ll apply your expertise in content and human centred design principles to create engaging, accurate, and user friendly content.

• Collaborate with content leads and internal stakeholders to redesign, remap, and migrate digital content into a new architecture and content model, ensuring seamless transitions for users.
• Review existing website material for accuracy, clarity, accessibility, search engine optimisation (SEO), and readiness for artificial intelligence applications.
• Transform complex information into clear, engaging, and customer focused digital content that supports both business objectives and user needs.
• Participate actively in planning sessions and conduct critical analysis of current content to identify opportunities for enhancing the customer experience (CX) across all touchpoints.

What you bring:

To excel as a Digital Content Specialist in this contract position, you will bring hands on experience crafting compelling digital narratives tailored for diverse audiences. Your background should include working within complex organisational structures where you have successfully navigated competing priorities while maintaining meticulous attention to detail.

• Demonstrated experience designing, writing, editing, and publishing digital content within large-scale organisations or complex environments.
• Proven expertise in content design methodologies including UX writing, user flow mapping, and wireframing for web platforms.
• Confidence working with technical subject matter while implementing content strategies that drive measurable results.
• Excellent editorial judgement combined with the ability to make data informed decisions quickly without compromising quality or compliance.

What sets this company apart:

This organisation stands out as an industry leader celebrated for its unwavering commitment to customer service excellence and operational reliability. With a reputation built on fostering an inclusive workplace culture that encourages collaboration at every level.

What's next:

If you're immediately available to make an impact in this 3-month contract—apply now!

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Eden Crenfeldt-Smith on +6493747368.