Cut Over Manager

You’ll be taking ownership of end-to-end cutover planning and execution across a complex environment, working closely with cross-functional teams to ensure smooth, low-risk deployments. This is a high-impact role where you’ll be coordinating 70+ stakeholders, managing dependencies, and keeping everything on track during high-pressure delivery windows.

What You’ll Be Doing

• Own and deliver end-to-end cutover planning and execution across retail store deployments
• Build and manage detailed cutover run sheets, sequencing, and dependencies
• Coordinate across squads, vendors, and stakeholders to align store and customer cutovers
• Lead Go-Live, Pre-Go-Live and Post-Go-Live activities across store environments
• Manage risks, issues, and escalation points during live retail deployments
• Drive clear, structured communication across business, store teams, and technical squads
• Ensure minimal disruption to store operations and customer experience

What We’re Looking For

• Proven experience in cutover management within large IT / transformation programmes
• Experience delivering into operational environments (retail, logistics, or customer-facing platforms)
• Strong background in ERP environments (e.g. SAP or similar)
• Experience across deployments, releases, or migration programmes
• Ability to manage complex dependencies across multiple workstreams
• Comfortable coordinating large groups (50–70+ people) without direct authority
• Calm, structured, and able to perform under pressure

Working Pattern

This role offers a dynamic and flexible working rhythm, aligned to key retail deployment windows.

• Involvement in planned overnight cutovers (typically once per week), aligned to retail store go-lives
• Blend of on-site store cutovers and remote customer cutovers
• Time off in lieu following overnight work
• Opportunity to be hands-on in live retail environments, seeing deployments happen in real time
• Initially focused on building relationships on-site with store and programme teams, with flexibility increasing over time