Senior Technical Business Analyst

12-month FTC in Auckland CBD for a Senior Technical BA with infrastructure, cloud, and agile expertise. Lead process design and bridge tech and business.

An exciting opportunity Senior Business Analyst to join a highly esteemed organisation on a 12-month fixed-term contract, situated in the heart of Auckland’s central business district. This position is ideally suited to an individual who flourishes within an environment that upholds collaboration, inclusivity, and professional advancement. As a Senior Business Analyst, you will assume a crucial role in facilitating communication between technical teams and business stakeholders, thereby ensuring the successful delivery of key projects. The organisation is celebrated for its supportive ethos, steadfast commitment to employee development, and progressive approach to technology. You will be part of a knowledgeable team dedicated to delivering exemplary solutions while maintaining an admirable work-life balance. Should you seek a role where your expertise in IT infrastructure, software applications, and cloud computing is genuinely appreciated—and where your interpersonal acumen can truly make a difference—this represents an exceptional progression in your career.

What you'll do:

• Meticulously document existing business processes whilst designing new workflows that are aligned with organisational objectives and established best practices.
• Employ project management tools such as Jira to monitor progress, manage tasks efficiently, and ensure transparency throughout all phases of project execution.
• Apply your expertise in Agile methodologies—including Scrum or Kanban—to facilitate effective teamwork and promote the achievement of project milestones.
• Discern trends, patterns, and anomalies within complex data sets to inform strategic decision-making and underpin continuous improvement efforts.
• Act as the principal liaison between development teams, application support personnel, and business stakeholders to guarantee clear communication and mutual understanding of goals.
• Assist in compiling detailed business requirements so that all activities are precisely defined and correspond with stakeholder expectations.
• Convey project status updates, issues, risks, and mitigation strategies effectively to all relevant parties during the entirety of the project lifecycle.
• Coordinate the seamless transition of completed project deliverables to Application Support and Operations teams for ongoing stewardship.
• Ensure the preparation of comprehensive documentation—including runbooks and support models—for smooth integration into standard operational procedures.
• Maintain current risk logs while proactively managing mitigation measures to minimise potential disruptions.

What you bring:

• Demonstrated capacity to facilitate constructive dialogue among diverse stakeholder groups through refined interpersonal skills.
• Extensive experience in business analysis within information technology environments, particularly those involving infrastructure, software applications, or cloud computing platforms.
• Proven record of guiding agile teams employing frameworks such as Scrum or Kanban towards shared objectives with efficiency.
• Practical familiarity with project management tools like Jira for monitoring progress and coordinating deliverables across multiple streams of work.
• Comprehensive understanding of IBM Power Platform, IBM i systems, Google Cloud Platform (GCP), Kubernetes orchestration tools, or analogous technologies.
• Proficiency in SQL for database querying coupled with experience utilising data visualisation tools such as Power BI for clear presentation of findings.
• Advanced competence in Excel/MS Office suite for documentation purposes as well as reporting and analytical tasks.
• Thorough knowledge of cloud computing platforms including IBM Cloud or Google Cloud services.
• Programming capabilities in Python or R would be advantageous for automating processes or conducting sophisticated analyses.
• Experience with monitoring tools such as Datadog is desirable; familiarity with financial services environments would also be beneficial.

What sets this company apart:

This organisation distinguishes itself as an employer of choice through its unwavering dedication to fostering an inclusive environment where every contribution is esteemed. Employees are afforded flexible working arrangements tailored to their individual circumstances—enabling them to harmonise personal commitments with professional aspirations. The company’s emphasis on collaboration is reflected in regular knowledge-sharing sessions and structured training programmes designed to support continuous learning. With supportive leadership at every echelon, staff members are empowered not only to advance their own careers but also contribute meaningfully towards collective achievements. The organisation’s reputation for embracing state-of-the-art technology ensures employees remain at the vanguard of industry developments—making it an ideal destination for those seeking both personal growth and the opportunity to participate in impactful projects alongside colleagues from diverse backgrounds.

What's next:

Should you wish to advance your career within an organisation that values expertise and supports professional aspirations, this presents an outstanding opportunity worthy of consideration.

Kindly submit your application by clicking on the link provided—your prospective colleagues look forward to welcoming you.