en

Jobs

Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive Recruitment Partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more

Contact Us

Truly global and proudly local, we’ve been serving New Zealand for over 25 years with offices in Auckland, Christchurch and Wellington.

Get in touch
Jobs

Our industry specialists will listen to your aspirations and share your story with New Zealand’s most prestigious organisations. Together, let’s write the next chapter of your career.

See all jobs

Exclusive Recruitment Partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

Learn more
Services

New Zealand’s leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

Read more

Capability Statement

We offer a range of services that we have perfected over time, yet we embrace all challenges without exception. Share your talent challenges with us and together we will find the solution.

Learn more
About Robert Walters New Zealand

Kia ora. For us, recruitment is more than just a job. We understand that behind every opportunity is the chance to make a difference to people’s lives.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters New Zealand

Learn more
Contact Us

Truly global and proudly local, we’ve been serving New Zealand for over 25 years with offices in Auckland, Christchurch and Wellington.

Get in touch

Becoming a great salesperson

Most people think anyone can be a good sales person but in reality it’s a highly skilled profession.

Here, we look at some of the fundamental skills, qualities and personality traits you need to succeed. 


Confidence

To be successful, you need people to believe in you and the product you’re offering. This is impossible if you don’t believe in yourself. You also need to be able to take knock-backs as rejection is part of the parcel of working in sales. At the same time, you shouldn’t go overboard as arrogance can be a big turn off.

Persistence is a sales person’s number one asset in the face of the many challenges they will be presented with on a day-to-day basis.

Ability and willingness to listen

The most successful salespeople listen to their clients. Rather than launching into a meeting or call with an over-rehearsed spiel, you should be able to listen to what a client actually wants and adapt your sales pitch and/or business proposal accordingly. If you speak in terms that your client can directly relate to by, for example, showing them the money you can specifically save or make them, you are far more likely to strike a chord.

The ability to maintain focus

Having said all this, you need a clear understanding of the ‘sales process’, from how you target and approach appropriate leads to how you approach sales meetings. Ultimately, you should never lose sight that it’s your job to sell and generate revenue. Being goal driven is in the DNA of any successful sales professional.

Strong communication skills

To be a successful sales person, you need to be strong on the phone to get your foot in the door at a client and then strong in meetings to ultimately close a deal. But - most importantly of all – you’ll need excellent communication skills to recognise the individual characteristics and needs of your clients. You’re ultimately looking to gain their trust and become an advisor they turn to. Being able to have a consultative sales approach is a hot skill in the sales jobs market.

Creativity

In sales, things rarely go according to plan. Even if you’ve got yourself in a position where a client trusts you implicitly, there’s always going to be a curve ball waiting for you just around the corner. You need to be ready for this and should always be thinking about your plans B, C and D. If your client suddenly decides your offer isn’t right for them, you need to be able to offer them an alternative.

A hunger to learn

Customers tend to trust and respect knowledgeable salespeople. By the same token, they will also lost interest at the first mistake made by a salesperson who is unprepared. You should therefore be seeking to learn about their product, industry and competitors at every available opportunity. This knowledge is what will ultimately allow you to be the trusted advisor you’re seeking to become. 

Persistence

Persistence is a sales person’s number one asset in the face of the challenges they will be presented with on a day-to-day basis. If you’re the sort of person who gives up at the first sign of difficulty, sales is not for you. Whether a deal is rejected, a competitor makes an improvement to their product offering or a business you have been dealing with can’t afford the minimum price set by your company, you need to be able to react positively.

Essentially, you need to understand that you’ll put a lot of work into deals that ultimately come to nothing. But – at the same time – there’s another opportunity just round the corner.

Interested in the knowing how your compensation package compares to other sales professionals in the NZ? Benchmark your salary with our free Salary Guide 2024.

 

Share this article

Related content

Sign up for job alerts
Salary Survey
Career Advice
Get in touch

Find out more by contacting one of our specialist recruitment consultants

Related content

View all

5 questions to help you identify areas for upskilling

Re-evaluating your current career direction, and implementing concrete actions to upskill yourself, will not only ensure you are equipped with the necessary skills to make the most of any opportunity, it will allow you to take further steps on your overall career trajectory. Keeping your long-term c

Read More

The perfect subject line when job seeking

Each day almost 269 billion emails are sent around the world and when it comes to looking for a new job email is often the first point of contact between a job seeker and a hiring manager. An email communicates who you are and what you want but it can also be a marketing tool to promote your qualifi

Read More

Working as a group accountant

A group accountant is a very important role within an organisation's finance department. Their key purpose is to provide, accurate, timely and relevant statutory reporting and management information to ensure management meet statutory requirements and achieve strategic business goals. Essentially, G

Read More

New Zealand Leadership Awards

We're searching for leaders making an impact and shaping tomorrow. Thanks for helping us recognise and celebrate these incredible individuals. Nominations are now closed.