Upskilling in AI for the new year: Your guide to developing AI literacy

Artificial intelligence (AI) is transforming industries, redefining job roles, and reshaping career pathways across Australia and New Zealand. As you look ahead to the new year, there’s no better time to invest in AI literacy and upskilling to stay competitive in an AI-enhanced workplace.

In this blog, you’ll discover how to develop AI literacy, actionable steps to build your AI skills, and practical strategies to thrive in the evolving job market.

What is AI literacy, and why does it matter?

AI literacy refers to understanding AI technologies, their applications, and how to work alongside them effectively. Whether you’re automating tasks, analysing data, or innovating processes, learning AI will help you remain valuable in today’s fast-evolving workplace.

Many employers now seek professionals who can embrace AI as a collaborative tool. In some professions, this ability is becoming as essential as traditional technical skills. AI is changing the way we use hard skills in the workplace, and now is the time to ensure you stay ahead in industries increasingly reliant on AI integration.

Actionable steps to upskill in AI

1. Start with the fundamentals

• Learn the basics of AI: Enrol in beginner-friendly courses like Coursera’s AI for Everyone. Many platforms like Udemy, LinkedIn Learning, and Google also offer certifications in AI and data literacy. As you advance, look for courses specific to your field that cover practical applications of AI and how to integrate them into workflows.

• Understand key concepts: Familiarise yourself with terms like machine learning, natural language processing, and ethical AI.

• Read industry insights: Follow publications like MIT Tech Review for regular updates.

2. Get hands-on with AI tools

• Experiment with user-friendly tools like ChatGPT for content creation or DALL·E for visual projects.

• Use task-specific software like Grammarly or MidJourney to enhance productivity.

• Try platforms offering free trials to build your confidence in using AI technologies.

3. Develop industry-specific AI skills

AI applications vary widely across industries, offering unique opportunities to enhance your expertise and improve your career prospects. By tailoring your skills to your field, you can stay ahead of the curve and demonstrate your value in an AI-driven workplace. Here are examples of how AI is transforming industries and how you can adapt:

• Finance: Learn to use AI tools for risk assessment, fraud detection, and algorithmic trading.

• Marketing: Master AI-driven customer personalisation, content generation, and campaign analytics.

• Healthcare: Explore AI applications in diagnostics, patient management, and drug discovery.

• Education: Leverage AI for personalised learning, virtual tutoring, and streamlining administrative tasks.

• Retail and e-commerce: Use AI for inventory management, chatbots, and visual search tools.

• Logistics and supply chain: Optimise routes, forecast demand, and anticipate maintenance with AI.

By identifying the most relevant AI applications in your field and committing to learning them, you’ll not only future-proof your career but also position yourself as a leader in AI-driven innovation.

4. Join communities and stay curious

• Participate in online forums, LinkedIn groups, or meetups focused on AI learning.

• Attend hackathons or workshops to gain practical experience.

• Network with like-minded professionals to exchange knowledge and ideas.

Overcoming barriers to learning AI

“AI seems overwhelming.” Start small with beginner tools or short online courses to build confidence.

“I don’t have time.” Integrate learning into your routine through microlearning apps or podcasts during your commute.

“I’m not from a tech background.” Many AI tools are designed with user-friendliness in mind, making them accessible for all skill levels.

The importance of soft skills in the age of AI

AI may take over many technical tasks, but it can’t replicate human qualities like empathy, crtitical thinking, and adaptability. As Shay Peters, Robert Walters ANZ CEO highlights, "soft skills are becoming the ultimate differentiator in today’s job market, with employers even willing to pay more for candidates who excel in them."

How to develop soft skills

• Practice active listening and effective communication in your daily work, and bridge AI-driven insights with human teams.

• Engage in team projects to build collaboration and problem-solving abilities.

• Take courses or workshops on negotiation and emotional intelligence.

By investing in these skills, you’ll not only future-proof your career but also position yourself as a leader in the AI-driven workplace.

Thriving in an AI-enhanced workplace

By embracing AI literacy and actively upskilling in AI, you can future-proof your career while positioning yourself as a forward-thinking professional. As you navigate this new era, remember:

• AI is a tool, not a replacement—use it to enhance your role.

• Soft skills remain critical to differentiating yourself in the job market.

• Continuous learning ensures you stay ahead of industry trends.

Take action today: Embrace AI as an opportunity, not a challenge. Upskill, invest in your soft skills, and position yourself as a forward-thinking professional. Explore more of our workplace insights now.